Is it safe to put my prepd pack containers in the microwave?
Yes, The containers are made from a special material that can be used to safely to heat food in the microwave. This material has been approved by the FDA and been tested extensively. The containers can also be put in the freezer and washed in the Dishwasher. The are as clear as glass, resilient to scratching and lightweight. They also do not contain BPA or BPS
Last updated: January 28, 2016 09:34
Will the app cover my specific diet?
Yes, there is a good chance it will but we do want to learn more about you. In the coming months we will be reaching out for more info about your requirements to ensure we can create exactly what you want.
Last updated: January 28, 2016 11:59
How Does the Insulation sleeve work?
The sleeve is made from premium Neoprene that is incredibly good at keeping things either warm or cold for extended periods. It is a naturally elasticated material that hugs the Prepd Pack tightly. Simply slide your Prepd Pack in from the opening on the top, once it is fully inserted the lip will hold the Prepd Pack in place. To remove, pull the tabs on either side and pull the prepd pack out.
Last updated: January 29, 2016 12:25
Is it safe to put my prepd pack containers in the microwave?
Yes, The containers are made from a special material that can be used to safely to heat food in the microwave. This material has been approved by the FDA and been tested extensively. The containers can also be put in the freezer and washed in the Dishwasher. The are as clear as glass, resilient to scratching and lightweight. They also do not contain BPA or BPS Last updated: Thu, Jan 28 2016 12:34 pm EST
Will the app cover my specific diet?
Yes, there is a good chance it will but we do want to learn more about you. In the coming months we will be reaching out for more info about your requirements to ensure we can create exactly what you want. Last updated: Thu, Jan 28 2016 2:59 pm EST
How Does the Insulation sleeve work?
The sleeve is made from premium Neoprene that is incredibly good at keeping things either warm or cold for extended periods. It is a naturally elasticated material that hugs the Prepd Pack tightly. Simply slide your Prepd Pack in from the opening on the top, once it is fully inserted the lip will hold the Prepd Pack in place. To remove, pull the tabs on either side and pull the prepd pack out. Last updated: Fri, Jan 29 2016 3:25 pm EST
Current Estimated Shipping Date: September 2016
Last Updated At: 06/21/16 | See Kickstarter UpdateWhat is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.